Refund policy

 

At this time, all sales are final. If your purchase has not been received, or you have received your item damaged, please email me. I treat every purchase with care and at a personal level. To help the process go smoothly, please reach out to us within 5 days of receiving your order and make sure the items are unwashed, unused, and include all original packaging. Any request that doesn’t meet the above requirements will be treated on a case-by-case basis. We reserve the right to deny a refund should you not meet the above criteria.

As per usual, sale items, discounts, and coupons are final sale. We hope you understand.

If we offer a return exchange, please note that shipping costs are paid directly to our providers. For this reason, shipping cost refunds are unavailable. International orders that are unclaimed and returned to us may be eligible for a product refund; however, shipping cost refunds for such orders are also unavailable.

Any additional shipping costs for returns and exchanges will be the responsibility of the customer. The refund will be issued once the return is received. Please remember to keep all receipts and tracking numbers for returned packages.

Thanks for bearing with us!